Account Manager: One Call for Everything
One person who understands your website completely, dedicated to helping you through the process.
Big enough to matter.
Small enough to care.
Support like you've never experienced before - we mean it.
Your DotGO website designer will be your guide through our website design process, meaning that you have a professional working with your closely every step of the way.
We never drown you in jargon and always have you and your business in mind with every decision we make. Find out what so many of our customers are leaving us 5 star reviews for our customer service.
Why does this matter?
You need one person you can talk to, who knows you and knows your website.
Help At Hand
- You don’t want to have to explain your situation to countless different people.
- Talking about “this bit here” and “that thingy at the top” is a waste of your time.
- To get help fast, the person you’re speaking to needs to know you and know your site.
What do we do?
We assign one person to manage your website, knowing it’s ins and outs, as well as your preferences.
Personalised Service
- You matter to us, so our support is tailored to you.
They Know You
- Your account manager built your website.
- They know you and your site from top to bottom.
- They have access to all your design notes, as well as the history of your website.
You’ll Know Them
- You’ll have spoken to them throughout the design stage.
- They’ll know just what you’re talking about.
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The team provide fast, to-the-point service, finding and solving your problems, leaving the jargon out.
Account Manager: One Call for Everything
One person who understands your website completely, dedicated to helping you through the process.
Handy portions of information, showing you the best ways to maximise your website.
Ensuring that your emails are sent and received the right way, with none of them dropping into spam or junk folders.
