Before you turn on your shopping basket it is important to create at least one or two items. Using Step 4 Groups & Items. If you turn on your basket before listing any items your basket will be live without any items for purchasers to buy. For more help on adding items see our Help Videos.
DotGO provides a comprehensive ecommerce business website builder
Once your items are ready you will need to set up the shopping cart. To turn the shopping basket on press the Sell Online button to the left of your Control Panel. The linking of basket to your website will be done automatically by our system. You will then receive two emails, one from Reason 8 and one from Mal's e-commerce. We suggest you print these out and read the instructions before proceeding.
Mal's e-commerce is a well recognised shopping basket provider, whose system is powerful, safe and reliable. It is already linked directly to Reason 8 so the set up process is minimal. For more information you can go to www.mals-e.com
Once you have receive the email from Mal's e-commerce go to their website and use the login details to access your account.
To take money on the internet you need a payment provider, known as a merchant bank. The type of payment provider you use online may be different from the one you use everyday.
The best known payment provider is PayPal. They provide a merchant account so your site can accept credit & debit cards as well as PayPal accounts. Upgrading to a merchant account is easy and can be done directly via PayPal.
How the money is transferred from your merchant account to your standard bank account depends on your payment provider. Most hold the money for you to withdraw or send the funds to your account on a regular basis.
The standard shopping cart supports the following payment providers:
Mal's e-commerce also provides a premium cart service. The monthly cost is £5.50 a month and give access to a further 42 payments providers as well as other professional tools.
If you need to set shipping, click 'Tax & Shipping' then 'Shipping' in the options to the left. There are 8 options for calculation your shipping costs. These range from a single flat fee per item or order. To creating complex arrays depending on region etc.
For more information on setting up your shipping costs go to https://www.mals-e.com/tpv.php?tp=22
Once you become familiar with your shopping basket there are other more advanced options such as :
Each time you make changes to your cart ensure you test it is working correctly. This can be done in two ways.
Your shopping basket also allows you to sell electronic goods such as Sound, Video or documents.
Click here for a full guide on Selling Electronic Goods
We are the DotGO: where everything is included and everything is managed for you, all at no extra cost.
We design websites to grow your business and wow your customers.
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Friendly, professional and fast customer service is at the heart of everything we do. Our designers and unique technology make your website quick, responsive and secure, giving you the best chance of ranking well on Google.
If you need a shop, our own powerful ecommerce platform integrates beautifully. We train you to use our simple tools to update your website yourself. Our UK support team are on hand to provide sensible support and advice whenever you need it. We even power your professional email service, so you stay in contact with your customers by phone, tablet or computer.
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